Now Hiring - Account Manager in Hauppauge, NY

Company Description
Broadway National, one of Inc. 5000’s fastest growing privately owned companies, provides national and international Property Management services to high profile clientele throughout a wide range of businesses. Such businesses include Tech, Restaurant, Super Market, Facility Maintenance, Retail, Specialty and more.

Job Description

• Build long term relationships with key clients
• Respond quickly to any complaints or escalations
• Resolve all issues efficiently and professional focusing on customer contentment and company’s reputation
• Consistent interaction with clients to fully understand their needs while meeting the requirements of the company
• Ensure both the company and clients adhere to contract terms
• Organize and create business/sales plans to set goals
• Set revenue targets with sales
• Help sales team sell and extend all services and products
• Research competitive companies to find new ways to retrain customers
• Work closely with internal teams to address customers needs and expectations
• Track relevant KPI and metrics to ensure customer satisfaction
• Utilize Salesforce to update relevant information to ensure senior management has a strong pulse on accounts.

Qualifications

• Bachelor’s Degree in Business Administration, Marketing, Communication, or other related fields
• Knowledge of market research, sales, and negotiation
• Proficient in MS Office and CRM software
• Excellent communication and presentation skills
• Energetic and passionate

Additional Information

• Medical, Dental and Vision
• Company paid Group Term Life Insurance
• 401 (k) Retirement savings plan (company match)
• Paid vacation, sick/personal time, and floating holidays
• Paid Holidays

WHY BROADWAY?
We aim to provide our employees with a family-oriented atmosphere, where they are encouraged and motivated in a comfortable setting, while still being given the proper tools to grow within the company. As we experience rapid growth each year, we strive to assure our employees grow with us. Our company welcomes both those who have industry experience and those who are interested in learning about the facility maintenance business. We offer extensive training to new hires, providing them with the skill set needed to succeed. Our goal is to not only to provide exceptional customer service to our clients, but also to create an environment where employees flourish.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Type: Full-time